Refund policy

30-day returns

You have 30 days from delivery to request a return. Mistymaple pays the return shipping cost.

How to start a return

Contact info@mistymaple.shop or +1 (865)-393-3903 with your order number and the item you would like to return. We will provide return instructions and arrange the return shipping. The return address is 7600 Kingston Pike, Knoxville, TN 37919 United States.

Damaged or incorrect items

If your order arrives damaged, defective, or contains the wrong item, contact us with your order number and a description of the issue so we can help.

Refunds

We issue the refund to your original payment method within 10 business days after we receive your return.